Help Center

Please read in its entirety! 

Shipping Locations

• We ship both locally and worldwide. 

Shipping times:

• Local orders take an estimate of 4- 13 business days to be delivered to you and we ship within 1-2 business days.
• International orders take 13-20 business days to be delivered.
• Shipping time might vary depending on location, shipment method, and other factors.

•  Obi's Closet is dedicated to keeping prices affordable and reasonable. We also are committed to transparency. As a result, select items may take longer shipping times. Each select item is identified as "longer ship" in its description box!

Shipping cost:

• As of 9/10/2021 all orders will have free shipping! 

Policies:

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & Pay Pal. 

Note that additional exchange fee may apply if your currency is other than US dollars.

PREPARED DEMO CONTENT

Your 100% satisfaction is important for us. We offer a  30-day Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 30 -day Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns and exchanges, please email support at obicloset@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return
• If your product came damaged or tampered with PLEASE SEND A PHOTO along with your email.
• We will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Checkout Experience: 

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 4- 13 business days.

Our support team is always happy to guide you at any step!